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Search results for "customer experiences"

Viewing 1 - 50 of 62 results by relevance

Making Things: 21st Century Manufacturing and Design: Summary of a Forum  (2012)

Improving the Airport Customer Experience  (2016)

Proceedings

The Challenge of Treating Obesity and Overweight: Proceedings of a Workshop—in Brief  (2017)

Evaluating the Traveler's Perspective to Improve the Airport Customer Experience  (2021)

Communication Strategies for Airport Passenger Access and Mobility  (2019)

Customer-Focused Service Guarantees and Transparency Practices  (2018)

Proceedings

Advancing Quality Improvement Research: Challenges and Opportunities: Workshop Summary  (2007)

Consensus Study Report

Making Value for America: Embracing the Future of Manufacturing, Technology, and Work  (2015)

Legal Considerations for Telecommunications at Airports  (2021)

Digital Marketing to Enhance Customer Experience and Increase Airport Revenue  (2023)

Proceedings

The Promises and Perils of Digital Strategies in Achieving Health Equity: Workshop Summary  (2016)

Methods of Rider Communication  (2006)

Proceedings

Digital Strategy for the Department of the Air Force: Proceedings of a Workshop Series  (2022)

Elevator and Escalator Maintenance and Safety Practices  (2012)

Practices to Develop Effective Stakeholder Relationships at Smaller Airports  (2015)

Sustainability's Role in Enhancing Airport Capacity  (2018)

Transportation Systems Performance Measurement and Data: Summary of the 5th International Conference  (2016)

Proceedings

Big Data and Analytics for Infectious Disease Research, Operations, and Policy: Proceedings of a Workshop  (2016)

Proceedings

The Challenge of Treating Obesity and Overweight: Proceedings of a Workshop  (2017)

Airport Operator Options for Delivery of FBO Services  (2018)

Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities  (2017)

Performance Measurement and Outcomes  (2010)

Airport Parking Pricing Strategies  (2022)

Web-Based Survey Techniques  (2006)

Guidebook for Measuring Performance of Automated People Mover Systems at Airports  (2012)

Preliminary Strategic Analysis of Next Generation Fare Payment Systems for Public Transportation  (2015)

Guidelines for Implementing Managed Lanes  (2016)

Guide for Customer-Driven Benchmarking of Maintenance Activities  (2004)

Guidebook on Conducting Airport User Surveys and Other Customer Research  (2021)

Guidebook for Managing Small Airports - Second Edition  (2019)

Guidebook for Successfully Assessing and Managing Risks for Airport Capital and Maintenance Projects  (2014)

How Airports Measure Customer Service Performance  (2013)

Consensus Study Report

Hidden Costs of Energy: Unpriced Consequences of Energy Production and Use  (2010)

Rethinking Airport Parking Facilities to Protect and Enhance Non-Aeronautical Revenues  (2021)

Innovative Revenue Strategies – An Airport Guide  (2015)

NextGen for Airports, Volume 4: Leveraging NextGen Spatial Data to Benefit Airports: Guidebook  (2016)

Customer Education and Awareness of On-Demand Mobility  (2023)

Evaluating Impacts of Sustainability Practices on Airport Operations and Maintenance  (2014)

Consensus Study Report

An Assessment of the SBIR Program at the Department of Defense  (2009)

Towards Road Transport Automation: Opportunities in Public-Private Collaboration  (2015)

Transit Service Evaluation Standards  (2019)

Practices to Protect Bus Operators from Passenger Assault  (2011)

Addressing Difficult Customer Situations  (2017)

Socioeconomic Impacts of Automated and Connected Vehicles  (2018)

NAM Special Publication

Valuing America's Health: Aligning Financing to Reward Better Health and Well-Being  (2024)

Decision-Making Toolbox to Plan and Manage Park-and-Ride Facilities for Public Transportation: Guidebook on Planning and Managing Park-and-Ride  (2017)

Airport Response to Special Events  (2014)

Consensus Study Report

Managing Microcomputers in Large Organizations  (1985)