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Guidelines for Improving Airport Services for International Customers  (2016)

Using Archived AVL-APC Data to Improve Transit Performance and Management  (2006)

Passenger Level of Service and Spatial Planning for Airport Terminals  (2011)

Traveler Response to Transportation System Changes Handbook, Third Edition: Chapter 9, Transit Scheduling and Frequency  (2004)

Minutes Matter: A Bus Transit Service Reliability Guidebook  (2020)

Passenger Value of Time, Benefit-Cost Analysis and Airport Capital Investment Decisions, Volume 1: Guidebook for Valuing User Time Savings in Airport Capital Investment Decision Analysis  (2015)

Appendixes to TCRP Report 118: Bus Rapid Transit Practitioner's Guide  (2006)

Intelligent Transportation Systems in Headway-Based Bus Service  (2021)

The Relationship Between Transit Asset Condition and Service Quality  (2018)

Safe and Effective Temporary Traffic Control for Mobile Operations on Two-Lane Roadways  (2023)

Multimodal Level of Service Analysis for Urban Streets: Users Guide  (2008)

Airport Ground Access Mode Choice Models  (2008)

Multimodal Level of Service Analysis for Urban Streets  (2008)

Graduate Research Award Program on Public-Sector Aviation Issues Update: 2008–2013  (2013)

Airport Passenger Terminal Planning and Design, Volume 2: Spreadsheet Models and User’s Guide  (2010)

Guidance for Calculating the Return on Investment in Transit State of Good Repair  (2019)

Improving Terminal Design to Increase Revenue Generation Related to Customer Satisfaction  (2014)

Characteristics of Premium Transit Services that Affect Choice of Mode  (2014)