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Homelessness: A Guide for Public Transportation  (2024)

Understanding and Preventing Violence, Volume 4: Consequences and Control  (1994)

Addressing Difficult Customer Situations  (2017)

Transit Exclusion Policies in Public Transportation Systems  (2024)

Left-Turn Accommodations at Unsignalized Intersections  (2013)

Tools and Strategies for Eliminating Assaults Against Transit Operators, Volume 2: User Guide  (2018)

Transit Agency Practices in Interacting with People Who Are Homeless  (2016)

Critical Incident Management and Clearance Practices for Rail Transit  (2015)

Understanding and Preventing Violence, Volume 3: Social Influences  (1994)

Communication of Threats: A Guide  (2002)

Road Safety Audits  (2004)

Tools and Strategies for Eliminating Assaults Against Transit Operators, Volume 1: Research Overview  (2018)

In-Service Performance Evaluation of Guardrail End Treatments  (2018)

In-Service Performance of Traffic Barriers  (2003)

Deadly Lessons: Understanding Lethal School Violence  (2003)

Integrating Community Emergency Response Teams (A-CERTs) at Airports  (2013)

Cell Phone Lots at Airports  (2015)

Assessing Policies for Retirement Income: Needs for Data, Research, and Models  (1997)

Understanding the Value of Social Media at Airports for Customer Engagement  (2014)

Emergency Preparedness, Response, and Recovery in the Transit Industry  (2008)