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Improving Terminal Design to Increase Revenue Generation Related to Customer Satisfaction  (2014)

Bus Rapid Transit: Current State of Practice  (2022)

Improving the Airport Customer Experience  (2016)

Practices for Ensuring the Smoothness of Concrete Bridge Decks  (2022)

Guidebook for Measuring Performance of Automated People Mover Systems at Airports  (2012)

Guidelines for Improving Airport Services for International Customers  (2016)

Onboard Camera Applications for Buses  (2016)

Managing the Transit Scheduling Workforce  (2019)

Performance Measures for Snow and Ice Control Operations: Supplemental Material  (2009)

Preventive Maintenance Intervals for Transit Buses  (2010)

Consensus Study Report

Vessel Navigation and Traffic Services for Safe and Efficient Ports and Waterways: Interim Report  (1996)