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Search results for "customer satisfaction"

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Viewing 1 - 20 of 31 results by relevance

Performance Measures for Snow and Ice Control Operations  (2009)

Performance Measures for Snow and Ice Control Operations: Supplemental Material  (2009)

Strategic Planning in the Airport Industry  (2009)

Balancing Infrastructure Reinvestment with System Expansion  (2009)

Guidebook for Evaluating Airport Parking Strategies and Supporting Technologies  (2009)

Airport Governance and Ownership  (2009)

Real-Time Traveler Information Systems  (2009)

Transit, Call Centers, and 511: A Guide for Decision Makers  (2009)

Literature Review for Providing Access to Public Transportation Stations  (2009)

State DOT Best Practices for Title VI Compliance  (2009)

An Asset-Management Framework for the Interstate Highway System  (2009)

Quantifying the Benefits of Context Sensitive Solutions  (2009)

Consensus Study Report

Principles and Practices for a Federal Statistical Agency: Fourth Edition  (2009)

Proceedings

Health Literacy, eHealth, and Communication: Putting the Consumer First: Workshop Summary  (2009)

Guidebook for Conducting Airport User Surveys  (2009)

Consensus Study Report

Advancing the Competitiveness and Efficiency of the U.S. Construction Industry  (2009)

Integrating Airport Information Systems  (2009)

Performance-Based Contracting for Maintenance  (2009)

Performance-Based Construction Contractor Prequalification  (2009)

Proceedings

Intangible Assets: Measuring and Enhancing Their Contribution to Corporate Value and Economic Growth  (2009)