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Search results for "customer satisfaction"

Filters: Transportation and Infrastructure Transportation and Infrastructure ×
Viewing 1 - 20 of 366 results by relevance

Improving Terminal Design to Increase Revenue Generation Related to Customer Satisfaction  (2014)

Bus Rapid Transit: Current State of Practice  (2022)

Improving the Airport Customer Experience  (2016)

Onboard Camera Applications for Buses  (2016)

Managing the Transit Scheduling Workforce  (2019)

Guidelines for Improving Airport Services for International Customers  (2016)

Customer-Focused Service Guarantees and Transparency Practices  (2018)

How Airports Measure Customer Service Performance  (2013)

Developing an Airport Performance-Measurement System  (2010)

Performance Measurement and Outcomes  (2010)

Guide for Customer-Driven Benchmarking of Maintenance Activities  (2004)

On-Board and Intercept Transit Survey Techniques  (2005)

Leveraging ITS Data for Transit Market Research: A Practitioner's Guidebook  (2008)