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Transit, Call Centers, and 511: A Guide for Decision Makers  (2009)

Legal Aspects Relevant to Outsourcing Transit Functions Not Traditionally Outsourced  (2011)

Guidance for Planning, Design, and Operations of Airport Communications Centers  (2018)

State DOTs Connecting Specialized Transportation Users and Rides Volume 1: Research Report  (2016)

State DOTs Connecting Specialized Transportation Users and Rides Volume 2: Toolkit for State DOTs and Others  (2016)

Use of Taxis in Public Transportation for People with Disabilities and Older Adults  (2016)

Improving Transit Integration Among Multiple Providers, Volume II: Research Report  (2015)

Naturalistic Driving Study: Field Data Collection  (2014)

Use of Web-Based Rider Feedback to Improve Public Transit Services  (2015)

Improving Transit Integration Among Multiple Providers, Volume I: Transit Integration Manual  (2014)

Partnerships Between Transit Agencies and Transportation Network Companies (TNCs)  (2019)

Standardizing Data for Mobility Management  (2013)

Community Tools to Improve Transportation Options for Veterans, Military Service Members, and Their Families  (2014)

Toolkit for Integrating Non-Dedicated Vehicles in Paratransit Service  (2007)

Resource Guide for Commingling ADA and Non-ADA Paratransit Riders  (2011)

Guidance on Successful Computer Maintenance Management System (CMMS) Selection and Practices  (2015)

Use and Deployment of Mobile Device Technology for Real-Time Transit Information  (2011)

Local and State Partnerships with Taxicab Companies  (2012)

Alternative IT Delivery Methods and Best Practices for Small Airports  (2015)

Transforming Public Transportation Institutional and Business Models  (2012)

Innovative Practices for Transit Planning at Small to Mid-Sized Agencies  (2021)

Computer-Aided Scheduling and Dispatch in Demand-Responsive Transit Services  (2004)

Geospatial Information Infrastructure for Transportation Organizations  (2004)

Improving the Airport Customer Experience  (2016)

Strategies to Increase Coordination of Transportation Services for the Transportation Disadvantaged  (2004)

Uses of Social Media in Public Transportation  (2012)

Use of Market Research Panels in Transit  (2013)

Comprehensive Bus Network Redesigns  (2019)

Mobile Data Terminals  (2007)

Practices for Utility Coordination in Transit Projects  (2015)

Concept for an e-Transit Reference Enterprise Architecture  (2004)

Emergency Communications Planning for Airports  (2016)

Methods of Rider Communication  (2006)

Strategy Guide to Enable and Promote the Use of Fixed-Route Transit by People with Disabilities  (2014)

Leadership Guide for Strategic Information Management for State Departments of Transportation  (2016)

Public Transportation Emergency Mobilization and Emergency Operations Guide  (2005)

Impact of the Affordable Care Act on Non-Emergency Medical Transportation (NEMT): Assessment for Transit Agencies  (2014)

Practices for Establishing ADA Paratransit Eligibility Assessment Facilities  (2015)

Development and Deployment of Standards for Intelligent Transportation Systems: Review of the Federal Program -- Special Report 280  (2004)

Preparing Coordinated Transportation Plans: A Guidebook for State Departments of Transportation  (2009)

Integrating Tourism and Recreation Travel with Transportation Planning and Project Delivery  (2004)

Real-Time Traveler Information Systems  (2009)

A Guide for Enhancing Rural Emergency Medical Services  (2005)

Guide for Emergency Transportation Operations  (2005)

Transit Research Analysis Committee Letter Report: March 14, 2023  (2023)

A Guide to Emergency Response Planning at State Transportation Agencies  (2010)