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Addressing Difficult Customer Situations (2017)
National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program Synthesis Program; Synthesis Program; Transit Cooperative Research Program; Joel M. Volinski
Transportation and Infrastructure
Railroad Legal Issues and Resources (2015)
National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; National Cooperative Railroad Research Program Legal Program; National Cooperative Railroad Research Program; Larry W. Thomas
Transportation and Infrastructure
Measuring and Managing Fare Evasion (2022)
National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Laura Wolfgram; Cyndy Pollan; Kirstie Hostetter; Amy Martin; Tina Spencer; Scott Rodda; Andrew Amey
Transportation and Infrastructure