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Search results for "customer satisfaction"

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Viewing 1 - 20 of 22 results by relevance

Performance Measures for Snow and Ice Control Operations  (2009)

Performance Measures for Snow and Ice Control Operations: Supplemental Material  (2009)

Strategic Planning in the Airport Industry  (2009)

Balancing Infrastructure Reinvestment with System Expansion  (2009)

Guidebook for Evaluating Airport Parking Strategies and Supporting Technologies  (2009)

Airport Governance and Ownership  (2009)

Real-Time Traveler Information Systems  (2009)

Transit, Call Centers, and 511: A Guide for Decision Makers  (2009)

Literature Review for Providing Access to Public Transportation Stations  (2009)

State DOT Best Practices for Title VI Compliance  (2009)

An Asset-Management Framework for the Interstate Highway System  (2009)

Quantifying the Benefits of Context Sensitive Solutions  (2009)

Guidebook for Conducting Airport User Surveys  (2009)

Integrating Airport Information Systems  (2009)

Performance-Based Contracting for Maintenance  (2009)

Performance-Based Construction Contractor Prequalification  (2009)

Appendixes to TCRP Report 135: Controlling System Costs: Basic and Advanced Scheduling Manuals and Contemporary Issues in Transit Scheduling  (2009)

Guidance for Transportation Project Management  (2009)

Rural Transit Achievements: Assessing the Outcomes of Increased Funding for Rural Passenger Services under SAFETEA-LU  (2009)

Guidebook for Rural Demand-Response Transportation: Measuring, Assessing, and Improving Performance  (2009)