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1 - 2 of 2 resultsSearch results for "verbally aggressive"
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Transportation and Infrastructure
Transportation and Infrastructure
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Practices to Protect Bus Operators from Passenger Assault (2011)
National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program Synthesis Program; Transit Cooperative Research Program
Transportation and Infrastructure
Addressing Difficult Customer Situations (2017)
National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program Synthesis Program; Synthesis Program; Transit Cooperative Research Program; Joel M. Volinski
Transportation and Infrastructure