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Transit Technical Training, Volume 1: Guide to Applying Best Practices and Sharing Resources  (2018)

Geospatial Information Infrastructure for Transportation Organizations  (2004)

Use of Electronic Passenger Information Signage in Transit  (2013)

Developing an ITS Technology Web Portal for Transit System Leaders  (2016)

Understanding the Value of Social Media at Airports for Customer Engagement  (2014)

Knowledge Management Resource to Support Strategic Workforce Development for Transit Agencies  (2017)

Evaluating the Traveler's Perspective to Improve the Airport Customer Experience  (2021)