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Search results for "customer satisfaction"

Viewing 1 - 20 of 749 results by relevance

Improving Terminal Design to Increase Revenue Generation Related to Customer Satisfaction  (2014)

Bus Rapid Transit: Current State of Practice  (2022)

Uses of Social Media in Public Transportation  (2022)

Airport Baggage Handling System Decision-Making Based on Total Cost of Ownership  (2023)

Planning and Design of Airport Terminal Restrooms and Ancillary Spaces  (2021)

Improving the Airport Customer Experience  (2016)

Onboard Camera Applications for Buses  (2016)

Managing the Transit Scheduling Workforce  (2019)

Guidelines for Improving Airport Services for International Customers  (2016)

Guide for Customer-Driven Benchmarking of Maintenance Activities  (2004)

Performance Measures for Snow and Ice Control Operations  (2009)

Customer-Focused Service Guarantees and Transparency Practices  (2018)

Web-Based Survey Techniques  (2006)

Consensus Study Report

Manufacturing Systems: Foundations of World-Class Practice  (1992)

How Airports Measure Customer Service Performance  (2013)

Assessment of the U.S. Army Natick Research, Development, and Engineering Center  (1997)

Performance Measures for Snow and Ice Control Operations: Supplemental Material  (2009)

Developing an Airport Performance-Measurement System  (2010)